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Etiquette & Protocol

Assisted Lifeguard Technology FAQs
Behaviour Policy
Gym Commitment Statement
Gym Etiquette
Suitable Swimwear, Equipment and Pool Hygiene
Swimming Pool Etiquette
Workout Studio Etiquette

Policies

Accessibility
Allergen Information
Bookings and Cancellations Policy
Complaints and Disputes Policy
Cookie Policy
Equality, Diversity and Inclusion Policy Statement
Health Commitment Statement
Member Personal Training Services Terms and Conditions
Carers Policy
Our Gym Guidelines for Young Members
Photography and Filming Policy
Privacy Policy
Safeguarding Policy Statement
Swimming Admissions Policy

Terms & Conditions

£10 off a Birthday Party Booking - Party Invitation Offer
£50 Love2Shop Voucher Customer Feedback Survey Terms and Conditions
7 Day Trial
Big Open Weekend Health and Fitness - Join now and pay nothing till April
Big Open Weekend Swimming Lessons - Join now and pay nothing till April
Birthday Parties
New Member Offer: £10 off a Birthday Party Booking
New Member Offer: Family Swim Pass
Swimming Lesson: Join for £10 and pay nothing till September​
CaféM Loyalty Card Terms & Conditions
March Join kids courses for £1
March 25% Off Birthday Parties
Member benefits: 12 Guest Passes Terms & Conditions
Member benefits: 20% Off Zoggs Terms & Conditions ​
Member benefits: 25% Off Birthday Parties Terms & Conditions
Member benefits: 25% Off Holiday Clubs Terms & Conditions
Mum's Swim for Free
Pay Nothing Until Next Month, Plus No Joining Fee Offer
Refer a Friend
Terms and Conditions of Memberships

Corporate Responsibility

Birmingham Community Leisure Trust - Trustees
Environment & Climate Change Policy
Gender Pay Gap 2025