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Etiquette & Protocol

Assisted Lifeguard Technology FAQs
Behaviour Policy
Gym Commitment Statement
Gym Etiquette
Suitable Swimwear, Equipment and Pool Hygiene
Swimming Pool Etiquette
Workout Studio Etiquette

Policies

Accessibility
Allergen Information
Bookings and Cancellations Policy
Complaints and Disputes Policy
Cookie Policy
Equality, Diversity and Inclusion Policy Statement
Health Commitment Statement
Member Personal Training Services Terms and Conditions
Carers Policy
Our Gym Guidelines for Young Members
Photography and Filming Policy
Privacy Policy
Safeguarding Policy Statement
Swimming Admissions Policy

Corporate Responsibility

Birmingham Community Leisure Trust - Trustees
Environment & Climate Change Policy
Gender Pay Gap 2024

Terms & Conditions

£50 Love2Shop Voucher Customer Feedback Survey Terms and Conditions
50% off your Health & Fitness Membership for next 3 months
7 Day Trial
Big Open Weekend 2025 - 25% off Birthday Parties Offer
Big Open Weekend 2025 - Free water/hot drink & £1 Polar Krush​ Offer
Big Open Weekend 2025 - Pay nothing till November Membership Offer
Big Open Weekend 2025 - Join for £1 & Pay nothing till 1st November Lessons Offer
Children's Dryside Courses Offer Terms & Conditions
New Member Offer: £10 off a Birthday Party Booking
New Member Offer: Family Swim Pass
Swimming Lesson: Join for £10 and pay nothing till September​
CaféM Loyalty Card Terms & Conditions
New Member Offer: Free Hot Drink
Refer a Friend
Step into Spring 4 Week Pass
Terms and Conditions of Memberships
Your Fitness On Us Til March 2025