Terms & Conditions

CaféM Loyalty Card Terms & Conditions

Last Updated: 03 Dec 2025

Terms & Conditions:

• The Promoter is Serco Leisure Operating Limited (company number: 04687478), Lancer House, 38 Scudamore Road, Leicester, LE3 1UQ​
• Customer must purchase six full price hot drinks at any Serco operated Leisure Centre to qualify for a free hot drink ​
• The number of stamps a customer can collect is not restricted per day​
• Loyalty card is only acceptable when stamped with the official CaféM coffee cup stamp​
• Stamps are not transferable​
• Loyalty card can be used in any Serco leisure centres​
• Offer includes all hot drinks available at the centre ​
• Offer excludes seasonal & speciality hot drinks​
• No alternative drinks are available as part of this offer​
• Loyalty card will be retained by our team once completed​
• The issuing leisure facility reserves the right to withdraw, alter or decline this offer without prior notice​
• Offer subject to availability​
• Serco Leisure Operating Ltd have the final decision on any discount given ​
• Management reserves the right to cancel or refuse an individual’s loyalty card with justified reason​